CANCELLATION POLICY

Effective Date: April 3, 2025

I value your time and commitment to personal growth. Please review my cancellation and rescheduling policy below to ensure a smooth experience for both of us.

I understand that plans can change, and sometimes, you may need to cancel or reschedule your appointment with me. To ensure a smooth and fair cancellation process, I have established the following Cancellation Policy:

Cancellation notice and fees:

I have implemented a cancellation notice period to ensure fairness for all clients and to cover the costs associated with last-minute cancellations.

I require 24-hour notice in case of any cancellations or changes to your appointment. I will abide by this same notice period, ensuring I don’t cancel your appointment at the last minute.

If you cancel your appointment with less than 24-hour notice, you will be charged $25.

No-Show Fee:

 A “no-show” is when a client does not show up for their scheduled appointment and has not provided prior notice; it affects my ability to accommodate other clients and maintain the high standards you expect from me. Therefore, I have implemented a no-show fee of  50% of your appointment fee.

I understand that emergencies can happen. If you need to cancel due to unforeseen circumstances, please get in touch with me as soon as possible, and I will work with you to find a suitable solution.

How to reschedule or cancel:

If you need to reschedule your appointment, please get in touch with me as soon as possible. I will do my best to accommodate your request based on availability.

To reschedule or cancel, please get in touch with me directly at 1-603-258-8102

You agree to abide by our Cancellation Policy by booking an appointment with me.

I value your business and strive to provide exceptional service. If you have any questions or concerns about our cancellation policy, please do not hesitate to contact me.

Thank you for respecting my time and energy as I do yours! I look forward to working with you.

Sincerely,

Judy Gallauresi
Crystal Concepts
1-603-258-8102
[email protected]